All State Express Accolades

Following are some Customer and Owner-Operator testimonials for your review, demonstrating what sets All State Express apart from the competition:


"…this was impressive.  I have never had a carrier do a corrective action report on an issue.  I was so impressed this morning we discussed it in our plant staff production meeting and with the Logistics team line meeting.  Thanks for raising the bar."


-Customer followup email from 8/28/2007


"You know, if it weren't for All State, and the never-ending efforts you all make to keep me loaded and running…this end result never would have happened.  This is another example of why I will go to the trenches for you all, standing up for ASE, having the pride I do in ASE, continually selling ASE to the drivers and customers I meet out there on the road.  You all in the office have this reason and so much more to be proud of yourselves.  I can't thank you all enough from my heart."

-Owner Operator email to our Coordination Center from 5/13/2010

 

"Whether it's an expedite in the middle of the night, stringent Free Trade Zone delivery requirements, value-added part verification, or high-value aftermarket deliveries, I am confident in All State Express' ability to handle all of my critical needs in a safe, time-sensitive manner, allowing me to serve my customer with the best level of service possible..."

-Customer thank you letter from 6/1/2010


"I would like to say that as Senior Logistics Technician for the {account name withheld} account in Whitakers, NC, they have been absolutely amazing to work with.  I researched carefully many expedite carriers in the nation before choosing All State as our primary expedite carrier for the facility.  After being run through the ringer from their competitors it was a big relief bringing them on in 2005 for the facility's expedite and non-expedite needs.  The ASE dispatchers are friendly, honest and dependable when it comes to monitoring our freight and fulfilling our transportation needs.  They remain at above 98% on-time and 100% in communication.  I assure you that you will not go wrong choosing All State Express as your #1 carrier."


-Customer reference letter excerpt from 1/28/2008



"On September 18, 2003, Hurricane Isabel blew through my area.  The community suffered a lot of damage, including widespread power outage.  In an effort to provide and relief, I expedited and order of generators to my store.  Your driver {name withheld} drove through the night to get the generators to me as soon as possible.  His tireless efforts helped get relief to over 30 families in my community.  I just wanted to express my sincere appreciation for his efforts and to your company for helping those in need."


-Customer thank you letter from 11/5/2003



"As Manager of {account name withheld} Transportation's Expedited Services Department, I have had a business relationship with All State Express since November 2000.  During that time, Spencer and his team have given us outstanding service…including quick response time on quotes and availability, rapid resolution of problems and issues, and a real sense of confidence in his company, drivers and their equipment…All State Express has been beneficial in helping us grow our expedited business by meeting our transportation needs over the years…"


-Customer reference letter from 3/14/2002



"…your survey sent out last month, and the warm and friendly Qualcomm message you sent to us on Monday as well, really shows us how much you care about us.  I really enjoyed the time spent at the office with everyone the other day, everyone making me feel even more welcome and more part of your family.  This is only part of the reason I am here.  ASE is one of the nicest, easy to deal with, honest companies that I have ever had the pleasure to work for.  The pay is right on the money and on-time, every time.  Dispatch is awesome, as well as the rest of the ASE staff.  Really, no B.S. here.  Once again, thank you for your never-ending concern…And, they know me by the sound of my voice whenever I call in…"

-Owner Operator message to Spencer Squier on 3/28/2010



"I just wanted to take a moment to recognize all the hard work your team did on making sure the expedite load project we had last weekend out of Kennesaw, GA went flawlessly.  Your team was excellent at sending us timely and accurate updates that made it much easier for us to keep our customer apprised of the locations of each and every load.  As we all know, we work for a very demanding customer and your team really stepped up and delivered a solid performance on those loads.  Throughout the time we've worked with your company…your team members have proven themselves as the "go to" carrier for our freight…they are willing to go above and beyond to help us when we need it.  You give our loads proper and diligent attention, and I want you to know that it does not go unnoticed…


-Customer thank you email from 11/6/2009